Contact
Questions about an order, a design, or a party you're planning? Email or call us and a real person answers.
Email us
We reply within one business day, Monday through Friday. If your message is about an order you've already placed, include your order number and we'll get to it faster.
Call us
Business address
Sip & Shell
1126 S Federal Hwy
Fort Lauderdale, FL 33316
United States
Who we are
Sip & Shell is a small business in Fort Lauderdale, Florida that sells bamboo cocktail picks, mini appetizer forks, reusable glass straws and real seashell magnets. Every order is packed and shipped by us from Florida, and orders leave within 1 to 3 business days.
Returns and damaged orders
Unused items in their original packaging can be returned within 30 days of delivery for a refund. If something arrives damaged, email us within 7 days with a photo and we'll replace it. The full terms are in our refund policy.
You might find it faster here
Shipping costs and processing times are on the Shipping & Returns page. Questions about the products themselves — materials, sizes, whether the shells are real — are answered on the FAQ page. If you're planning a wedding, an event or a catering order and need larger quantities, tell us about it on the Bulk & Event Orders page and we'll quote it.
Or use the form
Anything sent through the form below reaches the same inbox.